Your monitoring experts can help streamline an emergency
An alarm may be confusing when they sound off -- particularly if they sound off when you’re asleep. But if you have a monitored alarm system, you’re free to think about one event: getting your family to safety.
This is because your monitoring expert also reacts to your activated sensors. Within a minute, they will call you to ensure you are alright and help gauge the predicament. Then, they will get emergency services and get them to your location. Vivint’s monitoring agents will even help walk you through your crisis if you need to know the next step.
Monitoring secures more than your motion detectors
Your Hagerstown monitored alarm system covers more than an breach. Your home security system can also react to fire, carbon monoxide, or excessive water with the right devices. By installing a monitored fire alarm or CO detector, you can receive emergency responders to react regardless of if you're home or traveling. Your monitoring specialists can even answer to health-related concerns -- like pains in the chest or a slip -- with a monitored medical accessory.
Emergency services reach you in less time with a monitored alarm system
Vivint’s monitoring team will react to any tripped alarm in a matter of seconds. They'll first reach you to make sure you're safe and then may organize emergency teams on your behalf. This lightning-quick approach is far easier than contacting 911 yourself after you gathered your family and got to safety. Seconds count in emergency situations, and Vivint ensures you get help quickly!
Monitoring keeps an eye on your home 24/7
Unfortunately, a high-decibel alarm sound doesn’t do much when you’re away from home. However, your Vivint monitoring team stays on alert 24/7. They'll answer to any alarm that you are unable to and will also keep you in-the-know every step of the way. It’s easier when you're at work and can hurry home after seeing a notification, but it's essential when you're out of town and can't quickly get back to handle the situation.